Last Updated: 26th March 2025
Lunox Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, products, and services (collectively, the "Services"). By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
A. Personal Information
When you interact with our Services, we may collect personal details, including but not limited to:
Name
Email address
Phone number
Billing and payment details (processed securely through third-party providers)
Business details (if applicable)
B. Non-Personal Information
We may collect non-personal data related to your interaction with our Services, such as:
Browser type
Device information
Usage data (e.g., pages visited, time spent on our site, features used)
C. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience, improve our Services, and analyze website traffic. You can modify your browser settings to decline cookies if preferred.
2. How We Use Your Information
We use the collected information for various purposes, including:
Providing, operating, and improving our Services
Personalizing user experience
Processing transactions and managing billing
Sending important service-related notifications and updates
Responding to inquiries and customer support requests
Conducting data analysis to enhance security and functionality
3. How We Share Your Information
We do not sell, trade, or rent your personal data. However, we may share your information in the following cases:
Service Providers: We may share data with third-party providers who assist with payments, analytics, hosting, and other operational tasks.
Legal Compliance: If required by law, we may disclose your information to comply with legal obligations, enforce our policies, or protect our rights and safety.
Business Transfers: If Lunox Solutions undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, including:
Accessing and updating your personal data
Requesting data deletion
Opting out of marketing communications
Restricting or objecting to certain data processing activities
To exercise any of these rights, please contact us at contact@lunoxsolutions.com
6. Third-Party Links and Services
Our Services may contain links to third-party websites or services. We are not responsible for their privacy practices, and we encourage you to review their policies before providing any personal data.
7. Children's Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data collection, we will take steps to delete the information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify users of significant changes through our website or email. Continued use of our Services after changes indicates acceptance of the revised policy.
9. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at contact@lunoxsolutions.com